Clives first week as a Support Analyst
July 2nd, 2009Clive got the job after his Video CV, and now we join him at the end of his first week.
Clive got the job after his Video CV, and now we join him at the end of his first week.
This is my first plugin for Wordpress, and may not be my last now that I see just how darned easy it can be!
http://informationtakesover.co.uk/blog-in-blog-wordpress-plugin/
Once I come out as being a bit of a computer boff, knowing something about computers seems to attract people. Now, I am not being grumpy, after all I love to help people, and provide streamlined solutions. To that end I have been looking for an uber simple way of doing some screen sharing. At work we use some handy full featured tools that make it dead easy. At home, if I want to use the same tool, naturally, I have to pay for it. (Ok so I did use the work tool for one non work support session, but that was when I wanted to explore the capabilities of the tool)
Role up CrossLoop. This is basically a repackaged TightVNC server/client. The website suggests you find a helper, share that screen with the helper, then get your problem fixed. This intrigues me - support in the cloud - and maybe I can even sell my spare support time :).
Anyway, have just installed and test run with my ever patient beautiful assistant, and it seems to work pretty effortlessly. I might even set myself up as a helper and get paid for it… might…
Over darkening windows,
water runs rivers slantwise,
while the train tunnels
head on into wind.
Rickety rails outside.
Coats steam inside.
Sucking doors divulge passengers
to deluged platforms.
I smile confident and assured
that this is not my stop.
I recently decided to submit a CV by video…